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Q&A
Access HRA mobile app document viewing capabilities
0:50:51
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54 sec
Council Member Cabán inquires about the ability of constituents to view submitted documents on the Access HRA mobile app. Administrator Scott French confirms that users can see documents submitted through their Access HRA account, with a PDF created for each application showing the submitted documents.
- Users need an Access HRA account to view documents
- The app shows submitted documents related to specific applications
- Documents are viewable as PDFs connected to applications
Tiffany Cabán
0:50:51
So I mean, my first question is is are constituents able to retroactively view submitted documents on the Access HRA mobile app?
Scott French
0:51:03
They are able to see documents that they have submitted through their Access HRA account, yes.
0:51:09
There is a PDF that is created connected to write an application that would show the documents that they did submit as it relates to that application.
Tiffany Cabán
0:51:19
And so it shows what the document it is?
0:51:23
Yes.
0:51:23
And So are there are there are there any special cases or circumstances in which an applicant might be able to view all of the documents online or on the the mobile app outside of that?
0:51:37
You mean not having an application but still being able to?
0:51:40
To utilize Access HRA, individuals do need to have an account.
0:51:44
Okay.