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Q&A
Collaboration between DCWP and MOIA on immigration services
1:26:21
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Commissioner Vilda Vera Mayuga and Carlos Ortiz explain the collaboration between DCWP and MOIA on immigration services in response to Council Member Hanif's questions.
- DCWP refers individuals to providers accessible through MOIA
- The agencies collaborate on outreach and education efforts targeting immigrant populations
- MOIA contributes volunteers and language capacity for joint events
- There is a mutual referral system for complaints and services between the two agencies
- The agencies engage in ongoing discussions about national developments affecting immigrants
Shahana Hanif
1:26:21
Thank you.
1:26:22
And then my final question is could you just describe the relationship of DCWP and Moya on this issue?
1:26:30
And I know that there's the referral process, but what else how else are you two agencies engaging?
Vilda Vera Mayuga
1:26:43
Thank you.
1:26:44
Yes, we work together with them.
1:26:46
Certainly one of the main issues here will be to obviously refer individuals to the providers that are accessible through Moya.
1:26:55
We've heard the issues with the website, so we're going to be working on that to make sure that we're checking to make sure that individuals do receive the guidance that they need.
1:27:05
And certainly when we're doing outreach and education is another area where we collaborate with them.
1:27:10
Obviously, especially we're trying to target the immigrant population, they're going to be strong partners with us as well.
Carlos Ortiz
1:27:17
Yeah, would say Moya, we collaborate on a number of events together.
1:27:20
As recently as that Day of Action last week, Moya contributed a number of volunteers, so to help staff locations but also with the language capacity.
1:27:30
There are the referrals.
1:27:31
They do refer complaints to us as we refer folks to their services as well.
1:27:36
I think on the advocacy level we're in constant discussions too about what's happening across the country.
1:27:42
So they've definitely been close partners with us in this space.