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Q&A
APS eligibility criteria and assessment process
0:27:38
ยท
168 sec
Deputy Commissioner Hershkovich-Kim outlines the specific eligibility criteria used by APS to determine whether an individual qualifies for protective services and explains the assessment process.
- Eligibility criteria include being 18 or over, having impairments, inability to manage resources or daily living, and lack of assistance
- The assessment process involves home visits, discussions with collaterals, and system searches
- Social workers, nurses, or psychiatric evaluations may be requested for complex cases
Crystal Hudson
0:27:38
And what are the specific eligibility criteria used by APS to determine whether an individual qualifies for protective services, and have these criteria changed over the past five years?
Gili Hershkovich-Kim
0:27:49
There hasn't been any changes to criteria.
0:27:51
The individual must be 18 or over.
0:27:55
They have to have some sort of impairment.
0:27:59
It could be cognitive, mental health, and or physical impairment.
0:28:04
As a result of their impairment, they are unable to either manage their resources, carry out their activities of daily living, address the risk that they are facing, and in addition to that, have no one who is willing and or able to assist them responsibly.
0:28:22
The client, the individual must meet all three criterias and there has to be you know a correlation between the impairment and the risk.
Crystal Hudson
0:28:32
Thank you.
0:28:32
And how does APS determine that an individual referred is not eligible?
0:28:37
And is there any required documentation?
Gili Hershkovich-Kim
0:28:39
Absolutely.
0:28:40
So APS will determine that an individual is not eligible if they either if they do not meet one of the criterias.
0:28:51
So for example, if they have sufficient capacity to manage their their risk, their resources, their activities of daily living, or if APS identified that there is somebody who is willing and or able to assist them responsibly, APS will document their findings that are being reviewed by supervisory staff prior to the case being rejected or closed.
Crystal Hudson
0:29:22
How exactly do you make the determination that someone doesn't meet the criteria?
Gili Hershkovich-Kim
0:29:28
Our APS staff member will conduct home visit, will discuss the case with any collaterals, family members, community based organizations that are involved.
0:29:38
We will search multiple systems to identify if there is an eviction situation.
0:29:45
We may contact landlords to identify if the client is compliant with their rent payments.
0:29:52
We may contact utility companies to assure that the client is not in any type of arrears.
0:29:58
The assessment is really comprehensive to determine the risk, again, as related to the individual's impairment.
0:30:13
And of course we may request as as mentioned before, we may request the assistance of our social work nurses or for a psychiatric evaluation if cognitive impairment is in question.