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Protocols for urgent or life-threatening situations involving older adults
0:26:40
ยท
56 sec
Deputy Commissioner Hershkovich-Kim explains the protocols in place for responding to urgent or life-threatening situations involving older adults.
- APS staff call 911 if they encounter a client at risk during a visit
- APS is the only mandated reporting entity for elder abuse
- APS is required to report suspected elder abuse or crimes to the DA's office and NYPD
Crystal Hudson
0:26:40
Okay.
0:26:41
Great.
0:26:41
Thank you.
0:26:45
What protocols are in place for responding to urgent or life threatening situations involving older adults?
Gili Hershkovich-Kim
0:26:58
For a door protective services, if an individual, if a case worker or an APS staff member enters a situation where they feel that the client is at any type of risk, they will call 911 and address the issue.
0:27:14
Also, it's important to note that APS is the only mandated reporting entity.
0:27:23
So when we identify any type of elder abuse or we suspect that there is elder abuse or any crime committed against a referred person or a client, we are required to report it to both the DA's office and NYPD.