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AGENCY TESTIMONY

Interagency collaboration and future improvements

0:15:29

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HRA and APS work collaboratively with other city agencies and community organizations to improve service delivery and streamline processes for connecting New Yorkers with appropriate assistance.

  • The Cabinet of Older Adult New Yorkers facilitates connections between 23 participating city agencies
  • Efforts are ongoing to develop more streamlined processes across agencies
  • The goal is to ensure seamless connections between various social services and programs
John Rojas
0:15:29
There are a variety of ventures through which that works takes place.
0:15:33
One example, the Cabinet of Older Adult New Yorkers serves as one of the venues for building connections between the 23 participating city agencies.
0:15:42
We continue to think through how we can further connect intake assessment and casework across agencies, building more streamlined processes to develop, to deliver the appropriate help to New Yorkers.
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