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Q&A
Percentage of APS referrals from various sources
0:40:39
ยท
32 sec
Council Member Crystal Hudson inquires about the percentage of APS referrals coming from different sources. John Rojas provides a breakdown of referral sources for APS.
- 83% of referrals come from other city agencies or community-based organizations
- 5% of referrals are anonymous
- 9% of referrals are from family members, friends, or neighbors
- 3% are self-referrals
Crystal Hudson
0:40:39
Okay.
0:40:39
Great.
0:40:40
Thank you.
0:40:43
And then do you have the percentage of referrals that come from another agency like NYC Aging versus private entities or individuals?
John Rojas
0:40:56
So for referrals, 83% of our referrals come from other city agencies or community based organizations.
0:41:03
5% of our referrals are anonymous.
0:41:06
9% of our referrals are from a family member, friend or neighbor and 3% are self referrals.