Your guide to NYC's public proceedings.
Q&A
H&H's efforts to improve WCAG compliance and website accessibility
0:34:45
ยท
102 sec
Council Member Mercedes Narcisse inquires about NYC Health + Hospitals' (H&H) efforts to increase compliance with Web Content Accessibility Guidelines (WCAG) standards. Ivelesse Mendez-Justiniano, Chief Diversity Equity and Inclusion Officer at H&H, responds with information on the organization's current practices and future plans for improving web accessibility.
- H&H is developing a strategy to maintain alignment with WCAG standards and guidelines
- The organization has a website accessibility statement and a web accessibility feedback form for user input
- H&H raises awareness among product designers, developers, and content creators about accessibility needs
- The organization uses Siteimprove software to monitor real-time compliance with WCAG levels
- No complaints have been received through the website accessibility feedback mechanism to date
Mercedes Narcisse
0:34:45
Is H and H working to increase its compliance with standards put out by the web content accessibility guidelines?
0:34:56
Can you explain in which ways you do and do not align with WCAG levels, AAA standards to which you rate yourself as partially compliant?
Ivelesse Mendez-Justiniano
0:35:11
So we are constantly improving our services and increasing compliance with our standards.
0:35:17
We are actually putting a plan together to strategize our approach to maintaining alignment with the WCH standards and guidelines.
0:35:25
We currently have, as our Commissioner Currie stated earlier, we have our website accessibility statement which is available via our external internet.
0:35:34
We also provide a mechanism web accessibility feedback form to make it easier for individuals to make any complaints, suggestions or have any questions.
0:35:45
We also discuss and raise awareness to help ensure our product designers, developers, content creators to continue to think about the need to focus on accessibility and WCAG guidelines.
0:35:59
We currently work with Siteimprove which is a software that provides us with a real time dashboard that allows us to have insight into where we stand in terms of compliance with the different levels of this WCAG.
Mercedes Narcisse
0:36:15
From my understanding, I just want to find out, you received any complaints from the website by any chance?
Ivelesse Mendez-Justiniano
0:36:23
Not to my knowledge, we have not.
Mercedes Narcisse
0:36:25
Not to your knowledge, okay.