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QUESTION

How does the NYC Office of Technology and Innovation acquire its information, and how does it manage data accuracy in a city as large as New York?

1:10:05

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    Council Member Vickie Paladino questions the method of data acquisition and management of data accuracy within the NYC Office of Technology and Innovation (OTI). Martha Norrick responds detailing various data collection methods and the challenge of managing data in New York City.

    • Martha Norrick explains that data sets are acquired differently; some, like 311 service requests, are updated daily, while others annually.
    • Council Member Paladino expresses concern about maintaining data accuracy in a city as vast and complex as New York.
    • The discussion highlights the issue of managing large volumes of data and operations with a limited number of staff.
    • Norrick and Paladino agree on the principle of tackling large tasks incrementally, comparing it to eating a pie one slice at a time or an elephant one bite at a time.