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Q&A
Addressing discrepancies in reported ACS caseloads
1:38:29
·
43 sec
Council Member Brannan raises concerns about discrepancies in reported average caseloads for ACS workers. Commissioner Dannhauser provides specific data to address these concerns.
- ACS reports an average caseload of 7.9 cases per worker
- Approximately 98% of case planners have caseloads below 12
- Commissioner Dannhauser expresses uncertainty about the source of the reported discrepancies
Justin L. Brannan
1:38:29
And there's been reporting on New York One about discrepancy around the average caseload.
1:38:37
So the folks, I think ACS says typically caseload's about nine to 10 cases.
1:38:42
They've been reporting that it could be as high as 15 to 20.
Jess Dannhauser
1:38:46
Our average caseload is 7.9.
1:38:48
We look every week at the by borough, by zone, at the number of case planners that have anyone over 12.
1:38:58
It is about 98% today have case loads below 12.
1:39:02
So not only is the average low, we are constantly looking at that.
1:39:07
I don't know where that discrepancy could be coming from.
1:39:10
But it is those are the accurate numbers.