Q&A
Timeline for improving language accessibility of the complaint system
1:01:55
·
40 sec
Council Member Avilés asks about the timeline and milestones for improving language accessibility of the Citizens Air Complaint Program. Commissioner Aggarwala provides a brief response.
- The commissioner offers to discuss details offline with the council member
- Progress depends largely on the city's law department
- The law department assures they are working on the issue as quickly as possible
- No specific timeframes or milestones are provided during the hearing
Alexa Avilés
1:01:55
Okay.
1:01:56
Thank you, Chair, Andrea.
1:01:57
Thank you, commissioner.
1:01:58
I guess just one last question in terms of the language accessibility work that is in process.
1:02:05
Are there any time frames that you can share or milestones that the department is planning to meet in the exploration and work to make this system language accessible that I can bother you?
1:02:20
About?
Rohit T. Aggarwala
1:02:21
Council member, I'm happy to talk with you offline about that.
1:02:25
Frankly, a lot of it depends on our colleagues at the law department, and they assure us that they are working on it as quickly as they can.
1:02:31
But
Alexa Avilés
1:02:31
Great.
James F. Gennaro
1:02:32
At the
Rohit T. Aggarwala
1:02:32
law department.
Alexa Avilés
1:02:33
I'll keep it all in.
1:02:34
Thank you so much.
