Q&A
Council member inquires about impact of slow ambulance response
2:40:50
·
137 sec
Council Member Joann Ariola asks Maisha Morales if she believes the slow ambulance response time and lack of urgency from the medical team contributed to her father's negative outcome. Maisha responds affirmatively, emphasizing the extended suffering and lack of compassion shown by the responders. Her mother, Santa Morales, adds observations about the hospital staff's casual behavior.
- Maisha expresses certainty that the slow response impacted her father's outcome
- Both Maisha and Santa describe a lack of urgency and professionalism from medical staff
- The discussion highlights systemic issues in both emergency response and hospital care
Joann Ariola
2:40:50
I can if I can just hold you for one more moment because your story is just so heartbreaking and how you describe it in such detail makes me moderate in your opinion.
2:41:02
Do you feel that that was response time, that slow response time and then the slower response from the medical team that was going up to get your dad.
2:41:14
Do you think in your opinion that that did contribute to the fact that he did not have a positive outcome?
Maisha Morales
2:41:21
Absolutely.
2:41:22
And, again, while I'm not 100% sure, right, I'm still waiting for the autopsy.
2:41:30
Even if it didn't, he suffered longer than he needed to.
2:41:33
Right?
2:41:34
But I believe he did.
2:41:36
It did.
2:41:39
And on both parts of the hospital, I I couldn't believe what I was seeing with is this low energy kinda like whatever?
2:41:48
It's 2 in the morning.
2:41:50
Like, there I didn't see any compassion, and maybe it's because I'm a person who cares.
2:41:57
Right?
2:41:57
And then I fight for everyone.
2:41:58
I don't care who you are.
2:42:01
But this level of of of this lack of compassion, that alone, like they weren't happy to be at their jobs.
2:42:08
You know?
2:42:09
And I feel that contributed to as well.
Joann Ariola
2:42:12
Thank you so much.
2:42:13
Anyone else?
2:42:14
No.
Santa Morales
2:42:14
I was gonna say that.
2:42:17
I flew a lot of chitchat, you know, like, staffs were walking around just talking and and and walking up and down.
2:42:25
At one point, whatever they they had to put blood on my father, on my husband, excuse me.
2:42:33
And then I saw all, you know, the whole little table was full of papers and stuff.
2:42:39
And somebody came and said, Has anyone removed this yet?
2:42:44
You know?
2:42:44
You know?
Maisha Morales
2:42:47
Yeah.
2:42:48
So it and I know that we're here for the merging, but, yes, the hospital has the ambulance has contributed to it, but since we have folks from the hospital here as well, it's something that it's more than just we our whole health care system is failing.
2:43:03
And so Thank you.
Joann Ariola
2:43:05
Thank you.
2:43:05
Thank you.
Maisha Morales
2:43:06
Thank you.
