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Q&A
Addressing maintenance issues and response times in NYCHA buildings
0:44:24
ยท
52 sec
Council Member Marmorato expresses frustration over the long response times for addressing maintenance issues like leaks, mold, and rodent infestations in NYCHA buildings. She questions the accountability for these delays and the oversight of contractors and staff.
- Council member reports months-long delays in addressing maintenance issues
- Highlights widespread nature of the problem across hundreds of apartments
- Questions NYCHA about accountability and oversight of contractors and staff
Kristy Marmorato
0:44:24
Alright.
0:44:24
Now have routine complaints about leaks, mold, rodent infestations, and it takes months to be addressed.
0:44:32
Months.
0:44:33
What's the oversight in for the to hold on the contractors and the maintenance and the staff?
0:44:39
How like, what's the accountability here with for these delays?
Eva Trimble
0:44:43
Yes.
0:44:44
And, again, I definitely wanna get more details from you after this hearing of the specific situations that you're referring
Annika Lescott-Martinez
0:44:49
This is this
Kristy Marmorato
0:44:50
is like hundreds of apartments that this is constantly happening for.
0:44:54
It's not like, oh, I can give you one instance or I can give you one address.
0:44:58
This is we're inundated with complaints to my office.
0:45:01
And even when I go there, I have to have women showing me that she has mold growing on the incinerator wall, which is on the other wall of her bedroom.
0:45:09
Like, these are things that even though they put a ticket in through NYCHA, they're still calling my office because nothing is getting done about it.