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Q&A
Most common reasons for rejecting APS referrals
0:36:34
ยท
49 sec
Chief Special Services Officer Rojas provides statistics on the most common reasons for rejecting APS referrals.
- 44% of rejections: The person retains decision-making capacity and refuses assistance
- 22% of rejections: Unable to locate the referred individual
- 17% of rejections: Someone else is willing and able to responsibly assist the individual
- These statistics highlight the challenges in providing services to individuals who may not want or need them
Crystal Hudson
0:36:34
What are the most common reasons cited for rejecting referrals?
Gili Hershkovich-Kim
0:36:39
One second.
Crystal Hudson
0:36:41
And sorry, just before you answer, do wanna acknowledge that we've been joined by council members Zhuang and Ayala.
0:36:47
Thank you.
John Rojas
0:36:57
So for the for the most common reasons we have, forty four percent is due to the person retains decision making capacity and is refusing all other assistance.
0:37:07
Second, that twenty two percent is unable to locate.
0:37:09
And then third, at 17, someone else is willing and able to responsibly assist them.
Crystal Hudson
0:37:14
And sorry, what was the first one, the top one?
John Rojas
0:37:16
The referred person has the decision making capacity.
Crystal Hudson
0:37:20
Got it.
0:37:22
Okay.
0:37:22
Thanks.