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Q&A
Vacancies and hiring challenges at ACS
1:40:00
·
93 sec
Commissioner Dannhauser discusses the current vacancy rates and hiring challenges faced by ACS across different departments. He emphasizes that retention, particularly in youth detention facilities, is a key focus.
- ACS has a low vacancy rate of about 9% across the board
- Family court legal services and special officers are areas of continuous hiring efforts
- Retention of youth development specialists in detention is a major focus
- ACS's HR department conducts hiring halls and outreach to maintain staffing levels
- The agency aims to create an environment where employees want to build full careers
Justin L. Brannan
1:40:00
Is that the area where you have the most vacancies?
Jess Dannhauser
1:40:05
We have actually 115 vacancies that we can fill so the vacancy rate is quite low there.
1:40:15
We have about a 9% vacancy rate across the board.
1:40:19
But again the model budget was based on even more reports that we used to get.
1:40:27
We're slightly down in investigations so we're constantly, the key is the caseload.
Justin L. Brannan
1:40:32
Which area is the hardest to hire for are you finding?
Jess Dannhauser
1:40:37
We are constantly working to expand our family court legal services classes.
1:40:44
We've done a good job there.
1:40:45
It's more seasonal given their graduation times, etcetera.
1:40:50
We are constantly hiring for special officers and have made great gains there.
1:40:57
I think the key for us is really around retention, particularly for our youth development specialists in detention.
1:41:04
That work to make sure that they're heard, that they're supported, that they have the staff and all of the resources that they need is something that we're very focused on.
1:41:13
Hiring has not been the major challenge.
1:41:16
We are been able, our HR department's been extraordinary.
1:41:21
They do hiring halls.
1:41:24
They're out constantly.
1:41:26
And so we're just looking to make sure that the experience at ACS in every one of our programs is one where people wanna have a full career.