PUBLIC TESTIMONY
Testimony by Larry Zogby, President of RDS Same Day Delivery, on the Citizens Air Complaint Program
1:48:51
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125 sec
Larry Zogby, president of RDS Same Day Delivery, testified about the impact of the Citizens Air Complaint Program on his business operations. He highlighted issues with due process, access to evidence, and the unique challenges faced by last-mile delivery services, particularly those handling medical deliveries.
- Expressed concerns about delayed complaint notifications and hearings, sometimes arriving 6-12 months after alleged violations
- Emphasized the need for timely access to evidence, such as videos and detailed complaints, to prepare an adequate defense
- Highlighted the specific needs of medical delivery services, which may require longer idling times for temperature control and safety reasons
- Supported Intros 941 and 747, opposing Intro 291, and urged for addressing the program's flaws before increasing penalties
Larry Zogby
1:48:51
you.
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My name is Larry Zogby, president of RDS same day delivery.
1:48:55
Thank you for the opportunity to speak regarding New York City citizen air complaint program.
1:49:01
The program definitely impacts our daily operations in small business at hand.
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In regard to due process, complaints often arrive 6 to 12 months after the alleged violation.
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Hearing are scheduled another 6 to 12 months later, making defense preparation difficult at best.
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Our team waits hours on Zoom hearings, losing up to a half a day with no clear process or scheduling a commitment.
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The background system lacks effective policies, procedures, and it hampers efficiency.
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Timely issuance of summons is essential for our legal proceedings.
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In regard to access to evidence, summons is often like critical evidence such as videos or detailed complaints.
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The lack of transparency hinders our ability.
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To prepare a defense.
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Evidence should be made available before hearings for fair adjudication.
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Some of the nuances, we're a last mile delivery.
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We focus on medical deliveries.
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I want you to think about specimen pharmaceuticals, organs, all that require controlled temperature.
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Drivers face weather related challenges called heat, rain, snow.
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Think of safety systems, air conditioning heat to frost often require more than 3 minutes of idling.
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Public safety must be a priority over rigid time limits.
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I'm definitely against 291 to increase penalties for idling.
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Panelists should not be increased until the program's floors are addressed.
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I'm definitely in support of 941-747.
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These bills are addressed.
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Key issues with the program.
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The program is being exploited as a full time job by some individuals which was never the lord's intent.
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It's an unintended consequence.
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We support the bills and urge their passage.
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The program is flawed, but 941-747 offer the solutions.
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Thank you very much.
